Contact CIBTvisas

If you would like to learn more about our global immigration and corporate solutions; including custom solutions for complex business requirements, please complete this form.

We offer a wide range of services - visit our Service Directory for more information. If you are a current customer and have a question about your order please select the appropriate topic to answer your specific questions.

  • Get a copy of an Invoice

    Enter the Contact Email Address used and Order Number to get a copy of an invoice.
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    If you do not have your email address or order number, email or call +41 (0) 31 313 20 20 & +41 (0) 22 884 18 70.

  • Check your Order Status

    To view a summary of your order and processing status, complete the information below.

    Check Your Order Status

    or
    CHECK ORDER STATUS
  • Ask a Question about an Order or our Website

    One of our dedicated specialists will be happy to answer your questions.
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  • Learn the Travel Requirements for your trip

    Over 10 Million Travellers trust CIBTvisas with their travel needs
    Find out what kind of documents are required for your trip by answering the questions below.

    Need to check requirements for more than one destination?
    Click the 'Add Destination' button to check the document requirements for up to 3 destinations.

  • Modify your order
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    If you do not have your order number, call +41 (0) 31 313 20 20 & +41 (0) 22 884 18 70.
  • Corporate Travel and Immigration Solutions

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Customer Service

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Existing Corporate Accounts

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CIBTvisas is the largest and most established provider of travel visa and passport solutions in the world, with over 60 wholly owned
offices in 22 countres.

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CIBTvisas - Geneva - Physical Address

12 Rue de l’Arquebuse
1204 Geneva Switzerland

Phone: +41 (0) 22 884 18 70
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CIBTvisas - Geneva - Postal Address

Case Postale 168
1211 Geneve 8 Switzerland

CIBTvisas - Berne - Physical Address

Schosshaldenstrasse 1
3006 Bern Switzerland

Phone: +41 (0) 31 313 20 20
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CIBTvisas - Berne - Postal Address

Postfach 9012
3001 Bern Switzerland

Service Commitment

The CIBTvisas global team of travel visa and passport specialists is committed to providing our customers and clients with the highest level of personal attention and professional service. CIBTvisas is committed to remaining the fastest, easiest, and most secure way to obtain travel visas and passports.

Visa Quick Check

Switzerland Passport Holders: See if your destination requires a visa.

See All Countries

Going to Australia?

Apply online and get an electronic visa for travel to Australia in seconds. 

An ETA will allow you to travel to Australia as many times as you want within 12 months from the date it is issued.

Learn more